Volunteer for this role

Who you will be helping

Families accessing are clubs are facing food insecurity, which means they can’t always access the food needed to make up a healthy diet.

Living with food insecurity has negative impacts on family members’ health and wellbeing. Individuals are at higher risk of dietary related illnesses and diseases, and more likely to experience mental health difficulties. Children who are hungry at school can have difficulty concentrating, and therefore find it hard to learn.

The difference you will make

From the feedback we receive, we know our clubs make a huge difference to members. People tell us Food On Our Doorstep has changed their lives massively and that they couldn’t live without it. As well as being financially better off, our members say they eat more healthily, as the food they receive challenges them to try new recipes.

Typical tasks within this role:

• Support the smooth running of the programme, to ensure the clubs have high standards of service delivery.
• Provide good customer service to FOOD club members, encouraging regular attendance.
• Carry out regular compliance checks to ensure the quality and safety of the service.
• Complete stock control checks, financial records, and membership forms, recording data accurately.
• Provide regular feedback to [Employer hidden — view at passion-project.co.uk]/centre staff on quality of food and resources from suppliers.
• Some volunteers use a vehicle to collect and make deliveries to FOOD Clubs in the designated local area.

Who are we looking for?

There is no typical [Employer hidden] volunteer. We want our volunteers to be as diverse as the people we support. We need volunteers with a range of life experiences, skills and knowledge. In return for giving your time and talents, you will receive quality training, ongoing support, and the reward of knowing that you are making a real difference. This role will particularly suit volunteers who:

• Have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families
• Are able to work as part of a team and on their own initiative
• Are enthusiastic about delivering high quality customer service
• Have a clear understanding of food hygiene standards and procedures (training will be provided)
• Are able and willing to travel at short notice across designated region when necessary (does not apply to every FOOD club – check with your local coordinator)
• Have the ability to lift and carry heavy food parcels if needed
• Have the financial capabilities to collect money, ensure its safekeeping, and issue receipts accordingly
• Are able to build and maintain positive relationships, promote positive emotional wellbeing and greet service users with a friendly welcome.

What’s in it for you?

[Employer hidden] volunteers tell us that volunteering with us can be challenging at times, but it is also very rewarding. Many of our volunteers also report that they have enjoyed:

• Becoming a part of [Employer hidden], a national charity with over 150 years of experience supporting families
• Meeting new people and being part of a team
• Connecting with and making a difference to the lives of people in your community
• Regular training and development opportunities
• The opportunity to improve future employment prospects
• Developing new skills; increased confidence and self-esteem.

All [Employer hidden] volunteers receive full training and access to ongoing supervision and support as long as they are in the role. For FOOD club volunteers, this includes training in food hygiene and manual handling (where relevant).