Relationship Manager

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
West Midlands
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Asset Finance Customer Relationship Management KPI Sales Stakeholder Management Financial Forecasting

FULL DESCRIPTION

Reporting within the Head of Relationship Management, you will be required to build and sustain profitable relationships with our Asset Finance customers. Manage and maintain a high level of customer satisfaction, through character and timeliness of service and by providing an excellent customer experience to help generate a successful and profitable service line

Job Title: Relationship Manager

Our Client is a disruptive challenger within Asset Finance, held by Private Ownership and led by a new and dynamic executive management team. It is a market leader in vendor finance, with outstanding technology and service offerings, maintaining equipment suppliers across the United Kingdom with finance programmes. It has a regionally based direct client asset finance offering which that plans to expand aggressively, beginning with its Sales and Relationship Management roles.

Job Purpose:

Reporting within the Head of Relationship Management, you will be required to build and sustain profitable relationships with our Asset Finance customers. Manage and maintain a high level of customer satisfaction, through character and timeliness of service and by providing an excellent customer experience to help generate a successful and profitable service line

Responsibilities:

  • Building moreover maintaining an Asset Finance customer portfolio in order to maximise growth
  • Develop relationships within customer portfolio in order to produce revenue
  • Catching targets as per agreed KPIs
  • Experience and appropriately price for risk
  • Assist with claiming client requests or issue escalations as needed
  • Developing and maintaining client development strategies beside Head of Relationship Management
  • Develop also manage strong relationships with both in-house including external stakeholders
  • Securing sales pipeline and financial forecasts are up to date and implement accurate reporting on financial metrics.
  • Constructively challenge barriers to business, supply and support team initiatives

Experience:

  • A perception of Asset Finance would be beneficial
  • Capacity to continually assess operational risks taking account of changing financial either market conditions and risk and regulatory requirements
  • Experience of working with external stakeholders to provide finance solutions
  • Involvement of working in a KPI driven environment
  • Experience of operating to revenue targets
  • Exposure of working in an organisation going through substantial change
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