Coordinator
🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Portsmouth
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Account Management
Communication
Relationship Management
Administrative Skills
Microsoft Office
Excel
Outlook
FULL DESCRIPTION
Coordinator
Location: *Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation)*
Salary: *£28,500 plus a 5% annual*
Hours: *Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM)*
What You'll Be Doing...
- Acting as the main point of contact for assigned accounts, ensuring excellent client management
- Assisting customers with enquiries via email & phone
- Managing business customer relationships and strengthening key accounts
- Handling enquiries from start to finish and providing tailored solutions
- Resolving complaints where required and ensuring a positive outcome
- Liaising with third parties & internal teams to support client needs
- Completing high volumes of administrative tasks related to account management
What We're Looking For...
- Previous experience in an Account Manager/Co-ordination/Call Handling role or telephone-based customer service/call centre experience
- Ability to manage multiple client accounts and meet deadlines
- Strong communication, negotiation, and relationship management skills
- Excellent multitasking and organisational abilities
- Strong administrative skills with attention to detail
- Proficiency in Microsoft Office (Excel & Outlook)
If you're a proactive and results-driven Coordinator/Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.
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