Customer Service Executive
🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Havant
TYPE
Full-time
LEVEL
Entry-level
SALARY
£26,000 / year
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Communication Skills
Microsoft Office
Problem-solving
Teamwork
Organisation
Customer Interaction
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] is delighted to be partnering with a successful and well-established business in the Portsmouth area, offering an exciting opportunity for a Customer Service Executive to join a friendly, professional, and customer-focused team. This is a fantastic role for someone who enjoys helping people, building relationships, and working in a supportive office environment with excellent long-term benefits.
Your key responsibilities will include:
- Handling inbound customer enquiries via telephone and email
- Making outbound calls where required
- Providing clear, accurate guidance tailored to individual customer needs
- Processing customer payments accurately and securely
- Learning and confidently using in-house systems
- Maintaining clear communication with internal teams
- Completing administrative tasks to support smooth customer service operations
- Supporting ad-hoc tasks and contributing positively to the wider team
- Building and maintaining strong, long-term customer relationships
About You You’ll be enthusiastic, approachable, and genuinely passionate about delivering excellent customer service.
- Previous experience in a customer-facing role (contact centre, retail, hospitality, office-based customer service, etc.)
- Strong written and verbal communication skills
- Confidence using Microsoft Office packages
- A friendly, empathetic, and professional manner
- Strong organisational skills and the ability to prioritise tasks
- A positive team-player attitude with a willingness to learn
Sign up free — access 45,000+ UK sponsor-licensed jobs