Customer Service Administrator
🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Cosham
TYPE
Full-time
LEVEL
Entry-level
SALARY
£28,500 / year
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Administrative Support
Communication Skills
Attention to Detail
Handling Inbound Calls
Record Keeping
Adaptability
Multitasking
FULL DESCRIPTION
We are looking for a proactive and adaptable Customer Service Administrator to join our busy Operations team. This is a varied and fast-paced role where no two days are the same, making it ideal for someone who enjoys multitasking and delivering excellent customer support.
Key responsibilities include:
- Providing administrative support across the team
- Handling inbound calls and responding to customer queries
- Monitoring and following up on ongoing cases or requests
- Managing and processing customer-related documentation
- Supporting internal processes to ensure smooth day-to-day operations
- Maintaining accurate records and systems
- Adapting quickly to changing priorities and workload demands
You will have:
- Experience in both administrative and customer service or contact centre environments
- The ability to switch between tasks quickly, while maintaining focus when needed
- Strong attention to detail with the ability to process high volumes of work accurately
- Excellent communication skills and a customer-focused approach
- A proactive and flexible attitude
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