Programme Administrator
🔒 Confidential Employer
Posted 24 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Administration
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Microsoft Word
Microsoft Excel
Interpersonal skills
Relationship building
Organisation skills
Communication skills
Customer service
FULL DESCRIPTION
Programme Administrator
Join us as a Programme Administrator and have a hand in giving our MIF (Masters in Finance) students a high-quality learning experience. Make sure students and colleagues receive the best support as you champion customer service and assist the Programme Office Team with data processing and enquiries.
Main Responsibilities
- Provide a first line contact service to students/participants/stakeholders, responding in a professional and timely manner to address queries or escalate as required to ensure effective resolution.
- Organise, upload into and monitor systems, databases and records to ensure accurate information sharing and data recording that enables efficient service delivery to students, completed in a timely manner in line with established processes.
- Organise the allocation of resources for stakeholders, programmes and/or activities to optimise the most effective use of resources.
Who we are looking for
- Confident IT user and competent in use of Microsoft Word and Excel. PowerPoint experience an advantage
- Excellent interpersonal & relationship building skills
- Excellent organisation skills and meticulous attention to detail
- Excellent written and verbal communication skills
- Ability to work under pressure and prioritise workload
- A team player who takes ownership and responsibility for their work
- Displays a proactive approach to tasks, suggesting improvements and solutions
- Experience of providing an outstanding level of customer service
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