Student Support Assistant

Job Description

A supportive Secondary school in Birmingham is seeking a Student Support Assistant to work with pupils who need additional guidance managing the academic and emotional demands of school life. You’ll support students whose engagement may be affected by confidence, organisation, or wellbeing challenges, helping them stay connected to learning throughout the day. Your role will include providing in-class support, helping pupils organise work, and offering calm reassurance during moments of difficulty. Some students may struggle with independence or sustained focus; others benefit from having expectations clarified and tasks broken into manageable steps. You’ll act as a steady presence, helping pupils re-engage without pressure. Working closely with teachers, tutors, and pastoral staff, you’ll help deliver consistent support strategies that promote independence and resilience. This role suits someone calm, reliable, and motivated by helping young people navigate school with confidence. Provide in-class support to Secondary pupils. Support organisation, focus, and engagement. Offer calm guidance during transitions and challenges. Work collaboratively with teaching and pastoral teams.

Desired Experience + Qualifications

• Experience supporting Secondary-aged pupils or young people.
• Clear, supportive communication style.
• Confidence supporting academic and emotional needs.
• Strong safeguarding awareness and consistent practice.

About the School

Located in Birmingham (B14), this Secondary school holds a secure Ofsted Good rating and is recognised for its strong student support systems and inclusive culture. Staff prioritise wellbeing alongside academic progress, ensuring pupils feel supported during periods of increased pressure. The school offers clear routines, strong pastoral pathways, and close collaboration between teaching and support teams. Pupils who need additional guidance are supported in ways that promote independence rather than reliance. Leadership values professional development and reflective practice, offering CPD in student wellbeing, inclusive practice, and behaviour support. The environment is calm, respectful, and supportive — an excellent setting for someone who values consistency, care, and meaningful impact in Secondary education.