Restaurant General Manager
SKILLS
FULL DESCRIPTION
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
About The Role
- Department: Restaurant Leadership - Salary/Rate: £38K - £42K per annum - Hours: full time - Closing Date: 26 April 2026
Welcome to [Employer hidden — view at passion-project.co.uk]. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we'd love from you
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
#Unitedbythebucket
Job Location Details
Southampton SO14 Isle of wight PO30, United Kingdom Get directions
Perks, rewards and benefits.
We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too.
Some of our restaurants are part of our Equity business and others are owned by our Franchise partners. That means the perks we offer might look a little different from one location to another.
Here’s what the real deal could look like for you.
Discover our full range of benefits
- Generous bonus scheme We reward strong performance and our bonuses could mean you earn well above industry norms.
- Enhanced pension scheme We’ll chip in up to 6% of your salary on top of whatever you save for your future.
- Onsi app and benefits Get exclusive rates on accident and life insurance, plus retail discounts, savings accounts, mental health support and loads more.
- Life assurance Look after the people who matter to you with cover that’s worth your full annual salary.
- Eye care Your eye tests are on us - and we’ll even help pay towards your specs.
- 25% [Employer hidden] discount Big discounts on your finger lickin' favorites.
- Discounted gym membership Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases.
- Full employee assistance programme Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family.
- Free mortgage advice We can help you get on - or climb up - the property ladder.
[Employer hidden] is always supportive of colleagues who are studying and those with families. It's for everyone.
0ur Recruitment Process
Understanding the recruitment process in our restaurants.
You can also get some Hints and Tips from our team to understand our process here.
- Your Application Hit the apply button and we’ll send you confirmation that we've received your CV. We'll be in touch shortly afterwards with next steps.
- A Quick Chat We will call you for an informal chat. This is about getting to know each other a little bit more, and talking through the role in more detail.
- Your Interviews After a successful first chat, you’ll get to meet the manager you’ll work with. We'll tell you where to head for your interview, and how to check in when you arrive at the restaurant.
- Join The Real Ones - Congrats! You’re the best! We’ll ask you to complete an online RTW check, then we’ll send your formal offer and benefits calculation via email. We’ll also need some details from you so we can order your uniform. Finally, we’ll write to you with an official offer, more info on who you’ll report to, and your contract.