Education and APC Administrator

Company Description

Job title: Education and APC Administrator

Closing date: 1 April 2026

Salary: £23,132.20 per annum

We also offer 26 days’ annual leave (+ public holidays) on starting, matched pension contributions up to 5 percent, enhanced pay when taking leave as your family grows, income protection insurance, a health-cash plan and a wide range of wellbeing and mental health support services.

Location: Our office is based near Stoneleigh in Warwickshire. We typically work there 2–3 days a week, with flexibility to work remotely. You’re also welcome to work in the office more frequently.

Hours: Our usual full-time hours are 35 a week — with an early finish on a Friday! We offer other flexible work options, such as compressed hours, which we’re happy to discuss.

Position

What you’ll be doing:

• ·Dealing and processing telephone and email enquiries
• ·Administrating BHS assessments against quality assurance compliance with regulatory bodies,
• ·Including bookings, assessment paperwork and results
• ·Taking payments in a secure and GDPR manner
• ·Helping to maintain Accredited Professional Coach membership status
• ·Planning and delivering of courses including booking venues and presenters
• ·Assisting the Education department as required

What you won’t be doing:

• ·Doing the same job day in day out
• ·Looking for tasks to fill your day
• ·Working on your own

Requirements

This is a great role for you if:

• ·You have a high attention to detail and high degree of accuracy
• ·Have excellent communication skills (written and verbal)
• ·Have a good work ethic and the ability to see a task through to completion
• ·Have experience in a customer service facing role
• ·…you want to work in an organisation that supports you to bring your full, authentic self to
• ·work and is working really hard to be a beacon of inclusion in the equestrian sector.