Fitness Centre Duty Officer

Main Responsibilities: Duty Officer

• Dealing with any emergencies, including on-call outside normal operating hours
• Opening and closing of the gym and/or building, depending on shift, and ensure the security of the area in adherence with YMCA procedures
• Oversee the security of daily takings
• To ensure Health & Safety procedures are followed, i.e. fire evacuation, safety of facility users, assisting with any accidents that occur and giving first aid if needed;
• To follow YMCA safeguarding policy to ensure that vulnerable adults and young people are properly protected.
• Maintaining and setting up equipment, checking it is not damaged and is safe to use
• Assisting with any accidents that occur and giving first aid if needed
• Overseeing rooms and facilities, tidying and cleaning all areas during the day
• Assisting with reception duties and covering breaks; includes taking payments for activities using the leisure management system, and provide support to prospective members using Join@Home and the app for the first time, answering the telephone and deal with the enquiry or divert calls as appropriate
• Act as concierge as necessary

Fitness Instructor

• Making all visitors and users of the gym feel valued and welcomed
• To be visible on the gym floor for member’s peace of mind. Giving encouragement and offering advice to users to ensure they exercise safely and effectively
• To provide suitable exercise and where necessary, adapt exercise programmes to meet the needs of gym users with disability, learning difficulties or long-term ill health and to provide such users with appropriate advice and supervision
• To follow a designated gym cleaning matrix ensuring all equipment, the gym floor and changing room’s cleanliness is maintained to a high standard
• To tour prospective members and signpost users to our Direct Debit memberships, Personal Training, Small Group Training and Nutrition programmes
• Ensuring class equipment is ready on time and put away afterwards as and when required
• To liaise with Managers and fellow Fitness Instructors on hand over End of Shift Report
• C over for fitness classes

Fitness Centre operational duties

• Maintain supplies of cleaning products, running efficient stock control and cost effective purchasing of supplies
• Assist in sales and promotion of universal fitness when necessary
• To champion projects as directed
• To comply at all times with [Employer hidden — view at passion-project.co.uk] legal, contractual and regulatory responsibilities in relation to the above duties
• Supporting the wider work of the Association including charity events
• Any other duties are required to be performed within the grade and renumeration of the role.
• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training