Housekeeping Manager

Main Duties:

• Supervisory management of a team of Assistant Managers each with a specific area of responsibility across the site.
• Drafting a Duty Management rota covering business operations, 06:30 – 20:00. Where required the Housekeeping Manager will be required to fulfil Duty Management.
• Monitoring housekeeping standards across all areas of the business and make steps to rectify poor performance or productivity.
• Continuous review and streamlining of processes or practices for maximum business benefit.
• Takes overall responsibility for labour scheduling, budget management, health and safety compliance and all other relevant areas affecting the operation of the department.
• Overseeing the daily operations of the cleaning team, ensuring all areas of the College are maintained to a high standard of cleanliness and hygiene.
• Drafting and updating cleaning schedules and procedures in line with College requirements and health and safety regulations.
• Ensuring compliance with COSHH regulations and safe use of cleaning chemicals and equipment.
• Oversee staff rotas, absences, and performance, including conducting appraisals and identifying training needs.
• Monitoring of stock levels of cleaning supplies and equipment, ensuring cost-effective procurement and usage.
• Liaising with other departments to coordinate cleaning support for events, term transitions, and special projects.
• Conduct regular inspections and audits to ensure quality control and adherence to standards.
• Lead on health and safety matters within the cleaning team, including risk assessments and incident reporting.
• Support the recruitment, induction, and ongoing development of cleaning staff.

Financial Management:

• Identifies ways to reduce business costs or improve business efficiency.
• Monitors project delivery against financial and other metrics.

Training and Development:

• Identifies opportunities for continuing professional development to ensure skills and knowledge are up to date.
• Undertakes mandatory training required for the role, e.g. Safeguarding Children, Health & Safety, COSHH.

Relationship Management:

• Establishes and maintains effective professional relationships with colleagues, suppliers, professional network.
• Supports and enables own and colleagues’ performance management.
• Able to demonstrate professional behaviours and college values.
• Ability to work as part of a team and independently.
• Supports in the recruitment of colleagues.

General:

• Ability to organise own workload to meet targets and deadlines.
• Ability to communicate effectively, both verbally and written to a wide range of audiences at all levels.
• Flexibility to travel between sites (Bradfield and St Andrews) if required.
• Demonstrates high levels of accuracy and attention to detail skills.
• Ability to work effectively under pressure and adapt to changing priorities.
• Ability to work on multiple tasks simultaneously.
• Demonstrates strong problem-solving skills.
• Ability to maintain confidentiality.
• Flexibility to undertake duties in another work area dependent on the needs of the business.
• Follows College’s procedures.

Qualifications and experience required for this role:

• Good working knowledge of Microsoft packages.
• Educated to degree level or equivalent in a relevant field.
• Knowledge of industry trends and innovation.
• Experience of managing a team.
• Excellent knowledge of cleaning techniques and hygiene standards.
• Understanding of COSHH and the safe use of cleaning chemicals.
• Knowledge of infection control procedures.
• Knowledge of Health and Safety regulations and Safeguarding practices.
• Commercially aware.
• Experience of working in an educational setting is preferred but not essential.