Senior Account Director - Agency Hold Cos

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
London, UK
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Account Management SaaS MarTech AdTech C-level stakeholders Retention Growth Forecasting

FULL DESCRIPTION

We’re looking for a strategic and commercially driven (Senior) Account Director to lead our most important global client portfolio: the Big 5 agency holding companies. This is a high-impact leadership role focused on transforming Account Management from a reactive model to a proactive, value-driven partnership approach.

Some of the things you’ll work on:

  • Lead, coach, and develop a team of Account Managers, driving a shift toward proactive, strategic account management.
  • Own retention, renewals, forecasting, and expansion across a complex holdco portfolio.
  • Drive structured account planning and value realization frameworks tailored to global agency networks.
  • Identify growth opportunities across operating companies and support your team in exceeding upsell targets.
  • Build and maintain executive-level relationships within major agency groups, acting as a senior sponsor for key accounts.
  • Proactively monitor account health, identify risks, and provide clear mitigation strategies to senior leadership.
  • Partner cross-functionally with Product, Sales, and Services to deliver long-term customer value.

We’re excited if you have:

  • Deep experience within major agency holding companies (required), plus a strong industry network.
  • Extensive experience leading customer-facing teams, ideally in SaaS, MarTech, AdTech, or agency environments.
  • A proven track record of transforming teams toward proactive, value-led account management.
  • Strong commercial acumen with consistent success in retention and growth.
  • Confidence engaging C-level stakeholders and building long-term strategic partnerships.
  • A collaborative mindset and passion for developing high-performing teams.

Why you'll love it here:

  • Flexible working hours and home-office
  • Internal shares program (EDPP)
  • Ergonomic workspace and cutting edge technology
  • Regular team events (also remote)
  • Modern and stylish offices
  • Sustainable merch for all employees
  • [Employer hidden — view at passion-project.co.uk] Social Responsibility Days (+2 days paid off)
  • ... and more depending on your location.
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