Team Manager

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
London, UK
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

People management Team leadership Operational excellence Data analysis Communication skills Continuous improvement Health coaching Wellbeing

FULL DESCRIPTION

We’re looking for a people-focused, operationally strong Health Coach Manager to join one of the UK’s most exciting health-tech startups.

You’ll design and embed the systems and processes that enable us to scale high-quality coaching.

If you’re a confident, thoughtful leader with experience building and managing high-performing teams, a genuine passion for health and wellbeing, and a drive to make meaningful impact, we'd love to hear from you.

What you’ll do

  • Lead and support our health coaching team (nutritionists and dietitians): Manage a team of remote health coaches, creating a culture of trust, accountability, and continuous improvement
  • Ensure operational excellence: You’ll simplify complex workflows, reduce friction for your team, and use data to design smarter, more efficient ways of working
  • Drive performance and quality: Monitor team efficiency using internal quality and operational tools to optimise service performance and outcomes
  • Coach development: Deliver regular feedback and coaching to help team members grow in confidence, skill, and impact
  • Collaborate cross-functionally: Partner with fellow Health Coach Managers, Operations Managers, Quality Managers, and teams across Product, NHS, and Partnerships to drive innovation and alignment

What we’re looking for

  • Proven people management experience (3+ years) with a track record of developing and supporting teams
  • Strong operational background - able to use data to identify bottlenecks, inefficiencies, and areas for improvement, and translate insights into actionable solutions
  • Excellent communication and feedback skills, able to inspire, support, and drive accountability
  • Proactive, solution-oriented, and resilient - not afraid to roll up your sleeves to make things happen
  • Proven ability to drive continuous improvement by challenging existing ways of working and introducing new workflows or best practices
  • Passion for health, wellbeing, and behaviour change, and excitement about the role technology can play in transforming lives
  • Confident working both autonomously and collaboratively in a fast-paced, remote-first environment
  • Strong tech literacy and comfortable working from a laptop 5 days per week (Monday to Friday), 40 hours per week

Nice to have:

  • Background in nutrition, dietetics, or health coaching (HCPC or AfN registration welcome but not required)
  • Experience in a startup, healthcare, or digital health setting
  • Familiarity with behaviour-change frameworks (CBT, NLP, or motivational interviewing)

Working at [Employer hidden — view at passion-project.co.uk]

We embrace a hybrid model that balances flexibility with connection:

  • London-based: 1–2 days per week in the office
  • Remote (UK-based): Once per month in the office

This approach allows for meaningful collaboration and space to do focused work.

Why you’ll love working here:

  • You’ll lead and develop a high-performing coaching team to deliver world-class health coaching at scale
  • You’ll have the autonomy to drive continuous improvement and make tangible impact on team performance and member outcomes
  • You’ll work alongside a passionate, mission-driven team who genuinely care about helping people live healthier lives
  • Flexible working hours and autonomy over your workload to support your own wellbeing
  • CPD budget of £200/year and protected CPD time
  • Quarterly company meet ups/socials in London
  • Salary sacrifice and cycle to work schemes
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