Client Pension Associate

The Vacancy

We’re recruiting Client Pension Associates to join our growing Pensions team. This role is ideal for individuals who are detail driven, customer focused and keen to build a long-term career within pensions, payroll or financial services.

These roles will be recruited via an in-person assessment centre at our Manchester office on Monday 19th January 2026. Please only apply if you are available to attend on this date from 10:00-15:30.

What you’ll be doing

• Developing a strong understanding of pension systems, processes and legislation
• Processing pension forms and returns for starters, leavers and changes
• Assisting with the preparation and submission of monthly pension returns
• Liaising with payroll teams, schools, businesses and pension providers to resolve queries
• Ensuring pensions are processed accurately and on time
• Supporting continuous improvement of pension processes and services
• Keeping up to date with changes in pension legislation and government policy

What we’re looking for

• Strong attention to detail and a commitment to accuracy
• Confidence using Microsoft Office, particularly Excel
• A customer-focused mindset with clear communication skills
• Willingness to learn and develop pension and payroll expertise
• Ability to manage your own workload and meet deadlines

Previous experience in pensions, payroll or financial administration is beneficial but not essential — full training will be provided.

Assessment Centre details

• Location: [Employer hidden — view at passion-project.co.uk] Manchester office
• Date: Monday 19 January 2026
• Format: Group exercise, task based assessment and competency interview

Why join [Employer hidden]?

• Structured training and development in pensions and payroll
• Clear career pathways within [Employer hidden] Managed Services
• Supportive team environment with a strong focus on learning
• Competitive salary and benefits
• Opportunity to work for a leading UK software and services organisation

Apply now to be considered for screening ahead of the January assessment centre.

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

About [Employer hidden]

As one of the UK’s largest privately held software companies, [Employer hidden] Software Group exists to simplify the lives of businesses, schools and organisations.

[Employer hidden] provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an [Employer hidden] payroll solution, 50,000 SMEs use [Employer hidden] cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why [Employer hidden] helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

[Employer hidden] is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at [Employer hidden], with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

[Employer hidden] is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

Why work for [Employer hidden]?

The Benefits

• Generous holiday allowance
• Charity / volunteering days
• Income protection insurance
• Life assurance
• Employee Assistance Program
• Private healthcare
• Enhanced maternity pay
• Additional discount schemes
• Cycle to work scheme

Developing your career

We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:

Leading

Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.

Excelling

Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.

Growing

Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.

Listening

We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.

Sharing

Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.