Claims Manager
SKILLS
FULL DESCRIPTION
Job Introduction
The Claims Manager role sits within our Claims Delivery or Claims Policy and Technical departments and the purpose of the role is to directly manage the conduct of UK or International claim files. The Claims Manager will work as part of a collaborative, co-located team including in-house doctors, litigation solicitors, quantum and costs advisors, claims assistants and support staff.
Role Responsibility
The responsibilities of this role are:
- Directly managing a caseload of Clinical Negligence claims
- Assessing the facts, law, apportionment issues, quantum and likely costs in order to devise and implement a case management and investigative strategy proportionate to the claim
- Ensuring accurate claims estimates are set and kept up to date
- Giving direction and input to to Claims Assistants when required
- Resolution of any apportionment issues
- Obtaining additional documentary and factual evidence as required from the member(s) and other witnesses
- Commissioning expert reports as required
- Analysing quantum
- Drafting and serving the Letter of Response where appropriate
- Proactively initiating and engaging in settlement negotiations where appropriate
- The use of ADR/mediation where indicated
- Where external litigation solicitors (MPS Panel) are appointed, continuing to provide ongoing MPS input, strategic direction and instructions through to resolution
The Ideal Candidate
The role requires an individual with a deep understanding of Clinical Negligence law/claims along with the ability to take a strategic approach to claims management.
The ideal candidate will have extensive claims management or litigation experience with a background in clinical negligence, personal injury or professional negligence litigation and excellent analytic, communication and negotiation skills.
Package Description
- Car allowance of £4670
- 12% company pension contribution (3% from the individual)
- Annual bonus scheme up to 15% (for permanent roles)
- Private Medical Insurance
- Health Care Cash Plan
- 30 days annual leave, plus bank holidays