Development Coach

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Leeds or London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£29,000 / year
CATEGORY
Other
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Coaching Resource Planning Productivity Management Stakeholder Management Document Management

FULL DESCRIPTION

Development Coach

Support the Operational Team Leader using established escalation routes for technical matters to reach timely and quality outcomes. Lead the technical development of Corporate Services Document Management within Administration Services to support in the delivery of MPS divisional strategies. Ensure corporate service support teams are appropriately trained in order to meet SLA's and stakeholder expectations, flexing and adapting to meet scheduled and unexpected peaks of activity. Provide cross departmental support where required to ensure KPIs are met and service standards are maintained. Build relationships with key stakeholders internally and externally to maximise operational effectiveness. Review and embed industry best practice through process and systems reviews.

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