Assistant Manager

Job details

### Job type

• Permanent
• Full-time

### Shift and schedule

• Weekend availability

## Location

Metrocentre, Gateshead NE11 9XF

## Benefits

## Pulled from the full job description

• Additional leave
• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• Store discount

## Full job description

Assistant Manager (Gateshead Metrocentre)

We are [Employer hidden — view at passion-project.co.uk], one of the UK’s fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore.

At [Employer hidden], we are constantly striving to push boundaries and take our business to the next level. 2025 was a very exciting year for us as we open up our very own bricks & mortar stores for the first time!

We are seeking a passionate Assistant Manager to join us in our brand new Newcastle Metrocentre store. If you are someone who has a love for fashion, an eye for style, loves connecting with people and thrives in an environment of ownership and autonomy then this is the perfect opportunity for you!

About you:

You’ll have experience as an Assistant Manager within a similar role, with a passion and love for fashion!

What you’ll be doing:

• Be a brand ambassador for [Employer hidden], taking pride in setting and driving an exceptional customer experience.
• Support the Store Manager in fostering an environment of passion, enthusiasm and knowledge of the brand demonstrating in depth product knowledge
• Assist in the management of overall operations ensuring the store runs in compliance with company policies and procedures
• Maintain a clear and strong brand image by creating eye catching visual merchandising and maintaining high standards
• Work with the Store Manager to manage and control costs and influence commercial decisions.
• Act as an escalation point for any customer queries or concerns quickly and effectively, leaving them with a positive experience.
• Coach and develop your team to deliver an exceptional shopping experience and maximise productivity and profitability. Lead the team with positive and regular feedback and training.
• Be innovative and comfortable taking ownership and working with autonomy in the managers absence
• Leading a team and encouraging that ‘anything is possible’ attitude!

Weekly hours: 40

As an equal opportunities’ employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment. [Employer hidden], therefore, very much welcomes applications from all individuals.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• Store discount

Schedule:

• Weekend availability

Experience:

• Customer service: 1 year (required)

Work Location: In person

Expected start date: 30/04/2025