Customer Experience Coordinator
SKILLS
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] in Bristol is looking for a Customer Experience Coordinator to join their team. This part-time role involves creating a positive and welcoming environment for customers and their pets, providing exceptional customer service, and working 19.5 hours per week, including weekends. Training and benefits are provided.
What we’re looking for
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets. We're looking for someone to join us at the earliest convenience, working 19.5 hours per week. This consists of two days per week and 1 in 4 weekends. You must be able to work on rota within our opening hours (Mon-Fri 8am-8pm, Sat-Sun 9am-3pm)
Our ideal candidate will be very comfortable approaching our customers, armed with a big smile and the determination to make each customer's experience with us the best it can possibly be.
To support you in your role, we'll make sure you receive the best training. You'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
Benefits:
- Profit share bonus
- Long service recognition
- Income protection
- Compassionate leave
- Surgery discounts
A little more about us at The Vet Bristol
You'll get to work in our purpose-built, spacious veterinary practice with the most fantastic facilities and a team who are all passionate about providing the very best care to all animals, day and night. This is a great time to be joining us as our Bristol practice is in the process of receiving a brand-new look, as we officially adopt [Employer hidden] branding! Glow up aside, nothing else is changing. Our customers will still see the same friendly faces, receive the same exceptional veterinary care & 5-star customer service, and benefit from the same competitive prices.
Being part of [Employer hidden] family
We’re part of the UK’s largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care in the local communities we serve, helping pets to live long, happy and healthy lives with their families. We’re committed to creating an environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our customers feel assured.
We’re continually investing in developing our growing team and there's never been a better time to join us!