Loyalty Partnerships Specialist

Job Description

Source new partners and negotiate commercial deals, using customer insight to help drive the strategy and meet/exceed KPI’s for Three+.
Maximise budget to secure best ROI and commercial terms with all partners.
Propose budget, build business cases to achieve KPIs, communicating fiscal risk and success criteria.
Manage P&L and sit close to the detail of offer performance daily to help drive forecasts and yearly budget requests.
Work with key internal stakeholders to help onboard partners; including detailed legal agreements with ‘hero’ partners.
Manage existing partner accounts, with regular communication and evaluation of current performance.
Onboarding partners, including offer upload, keeping offer content and imagery regularly updated.
Work through a GTM/comms plan for getting offers live and unlock new opportunities with marketing to promote across all available media channels.
Identify how to grow partner accounts to benefit the customer and loyalty prop, as well as unlock new opportunities for Three as a wider business.
Work with multiple business areas including CVM, Props, Finance, Legal, Procurement, Marketing.
Prepare for partner reviews (with colleagues) by gathering relevant information.
Listen to partners and identify new opportunities to grow new and existing accounts.
Take pride in the partner representation with Three+, ensuring that the partners are well represented and that the offers maximise appeal.

Qualifications

Stakeholder management skills with partnership negotiation or account management experience
A high interest in loyalty schemes (experience desirable, but not vital).
Verbal and written communications skills (copywriting experience would be an advantage)
Experience with reporting and extracting useful insight from data.
Creative skills and being able to consider how things could be different.

Additional Information

What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid ‘personal’ days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [contact hidden] for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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