Multi-Channel Fulfilment Associate

Job Description

This role in our Three brand Supply Chain team is responsible for managing the availability and optimisation of stock across our Retail estate. Working closely with Supply Chain Planners and other stakeholders across the Consumer function, you'll plan and deliver replenishment of stock to the retail estate to support the channel's growth ambitions and maintain a high level of availability.

Working with the retail channel directly, you'll also be the face of Supply Chain for Retail, supporting the teams with stock queries ranging from additional stock requests, support with deliveries and recalls and other general stock enquiries.

• Run and manage the Retail estate replenishment process optimising store inventory to attain 100% availability target across the channel.
• Work with our logistics and consignment partners to co-ordinate the timely delivery of stock to the channel.
• Manage stock enquiries from your colleagues in the channel working with stores directly to close tickets on a first time resolution.
• Support commercial functions with insight to support ranging and deranging decisions across the estate portfolio.
• Produce and communicate regular reporting highlighting opportunities, gaps and risks and work cross functionally to deliver resolutions.
• Operate a continuous improvement mindset, you'll deliver enhancements across the team to enrich Retail stock management experience.

Qualifications

Strong stakeholder management and communication skills.

High attention to detail and ability to self-prioritise and time manage effectively.

Intermediate to advanced Excel skills.

Additional Information

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [contact hidden] for guidance.

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During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.