Fraud Strategy - Portfolio Manager

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Milton Keynes
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Finance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Fraud Strategy Risk Management SQL Data Analysis Client Relations Fraud Detection

FULL DESCRIPTION

Summary of This Role

Manages the management of active cases involving credit card fraud. Oversees the fact gathering and investigation process and advises on actions for resolution to ensure Service Level Agreements are maintained. Collaborates with legal and other business units along with client leadership and relevant government agencies as necessary in the development of policies, programs and other efforts designed to detect, identify and resolve fraudulent activity. Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness identifying fraud. Researches, selects, and manages the software programs utilized in research efforts to review and analyze transactions and customer records in search of fraudulent activities.

What Part Will You Play?

  • Establishes and directs work flow and goals to mitigate and prevent losses through daily monitoring of current fraud trends. Communicates new fraud recognition techniques to help mitigate company wide losses.
  • Attends meetings with existing and potential clients to notify of fraudulent trends within the industry. Implements anti-fraud processes to prevent fraudulent payments, transactions, and account registrations. Manages the continuous monitoring of data and patterns to keep fraud losses within company standards.
  • Provides training and guidance to front line leaders (supervisors) to ensure quality performance and proper handling of sensitive data.
  • Collaborates with Client Relations team to deliver Client contractual requirements. Serves as a point of contact to existing clients to provide subject matter expertise on items such as best practices for fraud risk policy.
  • Conducts analysis and ad-hoc SQL queries continuously for team members and other departments. Queries data and manages all data profiling, report creation, and analysis of information.
  • Not an exhaustive list; other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
  • Typically a minimum of 6 years
  • related professional experience and prefer a minimum of 1-2 years experience in a supervisory position.

Preferred Qualifications

None Identified

What Are Our Desired Skills and Capabilities?

None Identified

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