Bank Concierge

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Lowestoft
TYPE
Temporary
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Communication Skills Mental Health Support Substance Misuse Support IT Systems Health and Safety Relationship Building

FULL DESCRIPTION

​​Bank Concierge​

​​Trafalgar House, 176 London Road, Lowestoft​, NR32 1HB

​​£12.90​per​hour​

​Hours​ as and when required

Turn everyday moments into something meaningful

Your role

  • Be the first point of contact for customer queries and support
  • Build positive relationships and help customers develop life skills
  • Respond calmly to emergencies or challenging situations
  • Ensure the service is secure and provide excellent customer care
  • Carry out health and safety checks and keep customer notes up to date

Your skills

  • Experience supporting young people or vulnerable adults, including those with mental health needs or substance misuse
  • Ability to stay calm and professional under pressure
  • Strong communication skills and a friendly approach
  • Confident using IT systems

Your rewards

  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • A wide range of learning and development opportunities

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest?Apply today and start an inspiring career with [Employer hidden — view at passion-project.co.uk]. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

  • We can only accept applications from individuals with the right to work in the UK.
  • All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
  • Internal candidates should apply via their internal careers account.
  • We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. [Employer hidden] is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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