Internal Transformation & AI Lead
🔒 Confidential Employer
Posted 23 April 2026
LOCATION
London, UK
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
AI
Automation
SharePoint
Business Process Mapping
Stakeholder Management
Project Management
FULL DESCRIPTION
Internal Transformation & AI Lead
The Internal Transformation & AI Lead role is the operational engine that brings the strategy to life and keeps [Employer hidden — view at passion-project.co.uk]’s business systems running smoothly, reliably, and compliantly. Reporting to the COO, this role is responsible for both scoping and aligning the business to the strategy and managing day-to-day administration, maintenance, and integrity of [Employer hidden]’s systems landscape.
Key Responsibilities
- Leading the development and management of systems & integration strategy, in consultation with COO and Tech practice bringing alignment of internal and externally facing tech
- Lead the delivery of key projects to add automation and AI to business-critical processes
- Create and maintain the central systems register as the system of record for all business technology, tools and applications and automate same
- Contribute to the DR/BC and manage it in conjunction with the Head of Operational Compliance
- Work with the parent company on all cyber related matters and provide assurance on mitigating risks
- Lead on the client security & policy management – define and implement policy & process for ensuring we understand data & cyber governance on client accounts, and have the right policy & procedures in place e.g. AI usage policies
- Administer and automate, wherever possible, user access, roles, and permissions across business systems
- Manage licenses in line with joiner, mover, and leaver processes and use this data to rationalise systems where possible
Skills, Knowledge and Expertise
- Expertise and experience in understanding business process mapping and ability to re-imagine manual, repeatable tasks with an AI/automation lens bringing about a human centred outcome that achieves efficiency
- Critical thinking with a curiosity to understand the problem to be solved
- Solutions focused with experience and expertise in identifying, specifying and designing AI/Automation led outcomes
- Experience of leading a SharePoint implementation
- Evidence based stakeholder management
- Evidence based skills in leading complex or multiple projects
- A growth mindset
- AI curious and ready to embrace opportunities
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