On Board Host

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
York
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Sales Stock Management Transaction Handling Hygiene Standards Communication Adaptability

FULL DESCRIPTION

On-Board Host for TransPennine Express (TPE) at York Station.

Pay Rate: £13.65 per hour

Hours: Full Time (39 hours).

Shifts: Rotational shifts between 6am and 8pm, including some weekends**.

AS AN ON BOARD HOST YOU’LL:

  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
  • Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
  • You can claim upto 50 rover tickets for TPE network rail for family & friends.

WHY JOIN AS****ON BOARD HOST?

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Feel like you could belong at [Employer hidden — view at passion-project.co.uk]? Apply now and embark on the best part of your journey as On Board Host.

Please note that if your application is successful, you will be required to complete a DBS check.

*[Employer hidden] is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.*

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