On Board Host

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Newcastle
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Sales Stock Management Transaction Handling Hygiene Standards Communication Passenger Assistance

FULL DESCRIPTION

Join Rail Gourmet - Catered to You and Your Career!

[Employer hidden — view at passion-project.co.uk] is seeking a motivated individual to join our team as On Board Host for TransPennine Express (TPE) at Newcastle Central Station.

Hours: Permanent Part Time 20 hours
Shifts: Rotational Shifts between 5 AM to 10 PM, including some weekends
Pay Rate: £13.65 per hour

AS AN ON BOARD HOST YOU’LL:

  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
  • Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
  • You can claim upto 50 rover tickets for TPE network rail for family & friends.

WHY JOIN AS AN ON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.

Please be aware that if you are successful in your application you will need to complete a DBS check.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

Apply now »

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