Duty Manager

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Coventry
TYPE
Part-time
LEVEL
Mid-Senior level
CATEGORY
Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Management Customer Service Team Leadership Operational Excellence Communication Hospitality Retail Supervision

FULL DESCRIPTION

Duty Manager

DUTY MANAGER M&S SIMPLY FOOD, COVENTRY STATION

Pay Rate: £13.61 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.11 per hour.

Part Time position 20 hours per week working flexibly on weekdays, weekends and bank holidays.

AS A DUTY MANAGER YOU’LL:

Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.

Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries

Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.

Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.

Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.

Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Apply now »

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