Assistant General Manager

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Cheltenham
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£30,000 / year
CATEGORY
Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Management Team Leadership Operational Excellence Communication Training Adaptability Brand Quality

FULL DESCRIPTION

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant General Manager, you'll be rewarded with a competitive salary of £30,000 p.a. and enjoy:

  • Colleague discount - up to 50%
  • Friends & Family discount 20% (T&C apply does not apply to all brands)
  • Flexible working
  • Management bonus scheme
  • Access to digital GPs, 24/7 helpline for you & family
  • Wellbeing support and family-friendly leave
  • Variety of networks to support you, Neurodiversity, LGBTQ and many more
  • Life assurance
  • Apprenticeships and ongoing development opportunities
  • Share incentive plan (SIP)

Assistant General Manager –  Starbucks  @ Cheltenham Station

We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll:

  • Be passionate and dedicated and a strong support to the General Manager.
  • Have the highest standards of brand quality and safety for our customers and team.
  • Be an inspiration to the team to deliver outstanding customer service and loyalty.
  • Mentor and train the team to grow and excel.
  • Have proven experience and confidence in leading a team.
  • Set an example of excellent service skills.
  • Communicate effectively and clearly.
  • Be adaptable and resilient in any situation.
Sign up free — access 45,000+ UK sponsor-licensed jobs