Business Manager (Registered Manager)
SKILLS
FULL DESCRIPTION
About The Role
Business Manager (Registered Manager)
Location: *Bristol*
Salary: *Up to £45,000 per annum*
⏰ Hours: *37.5 hours per week*
Contract: *Permanent, Full-time*
Company: *[Employer hidden — view at passion-project.co.uk] Group*
About [Employer hidden]
At [Employer hidden], we’re proud to deliver Outstanding rated homecare services, empowering people to live safely, independently, and happily in their own homes.
As part of the [Employer hidden] Group, you will join a team built on compassion, integrity, and excellence. Our carers and managers are dedicated to providing exceptional, person-centred care, supporting clients and their families with respect and empathy every step of the way.
We are now looking for a commercially minded, people-focused Business Manager (Registered Manager) to lead our branch and drive its continued growth and success.
About the Role
The Business Manager will have full responsibility for the performance, growth, and reputation of the business, alongside statutory accountability as the CQC Registered Manager.
You will lead the service, balancing commercial performance, operational excellence, and regulatory compliance while creating a positive, high-performing culture where people feel supported and motivated to deliver outstanding care.
You will play a key role in business development, building private client opportunities, strengthening professional referral relationships, and raising [Employer hidden]’s profile within the local community.
Key Responsibilities
- Lead, inspire, and develop a high performing team to deliver exceptional, person-centred care
- Hold Registered Manager accountability, ensuring full compliance with CQC regulations and legal requirements
- Full P&L accountability, accountable for profit and driving growth in line with operational targets
- Develop and deliver local business development strategies, with a focus on private pay growth. In partnership with the BD partner.
- Build and maintain strong relationships with clients, families, healthcare professionals, and key stakeholders
- Ensure safe, effective staffing levels that support quality, growth, and cost-effective delivery
- Support recruitment, onboarding, training, supervision, and staff development
- Monitor quality, safeguarding, and risk management, driving continuous improvement
- Prepare and present management and performance reports to senior leadership
- Champion Trinity’s values and promote a positive, collaborative, “one team” culture
About You
You are a confident, compassionate leader with a strong commercial mindset and a deep understanding of regulated homecare services. You are comfortable balancing people leadership, quality assurance, and business growth and you lead by example.
Essential Skills & Experience
- Proven experience as a Registered Manager or in a senior management role within a regulated domiciliary care setting
- Level 5 Diploma in Health & Social Care (or working towards)
- Strong working knowledge of CQC compliance and quality frameworks
- Demonstrable success in business growth, service development, or performance improvement
- Demonstrated capability to lead change initiatives and foster innovation
- Excellent leadership, organisational, and interpersonal skills
- Full UK driving licence and access to your own vehicle
Why Join [Employer hidden]?
- Join an Outstanding rated care provider and branch, ranked in the top 4% of care companies in the UK
- Competitive salary up to £45,000 per annum
- 37.5 hours per week, with flexibility to support service needs
- Supportive, forward-thinking leadership team
- Genuine opportunities for career progression and professional development
- Be part of a values-led organisation that truly invests in its people
More About Us
Trinity is an award-winning care provider with over 20 years’ experience, delivering care that is personal, trusted, and truly compassionate.
As an approved NCFE Training Centre, we support our teams to gain nationally recognised qualifications while they work — because when our people grow, our services thrive.
At Trinity, we don’t just talk about our values — we live them every day:
Truly Belong | Build Trust | Here to Care | Be the Change
About You
About Us
Trinity is an award-winning care provider, proudly rated ‘Outstanding’ by the CQC, placing us in the top 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’s *personal, trusted,* and *truly compassionate* — values that resonate through everything we do.
As an approved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work.
At Trinity, we don’t just talk about our values, we live them every single day.