Marketplace Growth & Operations Manager

What you will do

• Shape and execute the regional marketplace growth strategy, in partnership with the UK Head of Business Development. You will own the playbook for launching UK Markets.
• Monitor marketplace health across key UK markets, tracking and analysing core metrics such as supply volume, pricing trends, fulfilment rates and profitability.
• Build and maintain dashboards and reports to translate data into actionable insights and track project impact.
• Independently scope, launch, and scale cross-functional initiatives that drive supply quality, host engagement, and market growth. This will extend to engagement initiatives to accelerate the adoption of key policies or product features.
• Serve as the UK host “voice” to surface hosting challenges and feature requests. This will include gathering host feedback via surveys - we want to ensure [Employer hidden] remains competitive and valuable for our hosts.
• Identify emerging trends, growth opportunities, and risks, analysing factors such as competitors, regulatory shifts, and evolving consumer behaviour.
• Devising tools and partnerships to help multi-car hosts grow their business.

Your profile

• 3+ years of experience in marketplace operations, program management, operations, or marketing—preferably in high-growth or tech-enabled environments.
• Data literate: some experience with SQL is a bonus. We empower our team to use LLMs and tools like Cursor to write queries. Your skill is knowing which questions to ask, and how to frame them. You should be skilled in synthesizing outputs into actionable insights
• Proven ability to lead complex, cross-functional programs and campaigns end-to-end: scoping, launching, measuring, scaling. This will also require using automation tools such as “ Zapier” to build integrations between various platforms and data sources
• Excellent communication and influencing skills: able to present to senior stakeholders, align multiple teams, and manage trade-offs.
• Strategic and operational mindset: comfortable with ambiguity and able to dive deep operationally while staying aligned to the big picture.
• Ability to thrive in a dynamic startup environment; you’ll have guidance when you need it, but you’re also goal-oriented and can execute independently
• Marketplace business comprehension: understanding of supply/demand dynamics, pricing, profitability levers, segmentation, growth levers.
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Passion for building stronger communities and a more sustainable economy. You want to work at a company that will impact our society, transportation, and the environment