Mental Health Patient Transport Assistant

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Sheffield
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Patient Transport Mental Health Communication De-escalation Teamwork Driving First Aid DBS Check

FULL DESCRIPTION

Mental Health Patient Transport Assistant Sheffield

- On-site

- Sheffield, England, United Kingdom

- Mental Health Services

Job description

Job Title- Mental Health Patient Transport Assistant, Sheffield

To be considered for this post you will need to be available for a 2 week training course. Dates to be Confirmed.

Job Type- Permanent

Based – Sheffield

Pay- £13ph

Company Pension Scheme

Holidays- 28 days pro rata

Hours- c 40 hours per week. Rolling 4 days on, 4 days off.

Job requirements

Operating from 6 UK bases, [Employer hidden — view at passion-project.co.uk] Services is recognised as one of the UK’s leading providers of independent ambulance services and healthcare logistics. Offering a full range of services (largely to the NHS) including Non-Emergency Patient Transport Services, High Dependency Patient Transfers (Urgent Care) and Secure Patient Transport. We are recognised providers in our industry and committed to delivering a patient and client-focused approach to everything we do.

About UKEMS https://ukeventmedical.uk/

Our Secure Patient Transport Team seek new colleagues....

• The team operates nationally covering 24-hours, 365 days a year.

• We provide an urgent response solution for the transportation of patients being detained under the Mental Health Act or Mental Capacity Act , namely individuals who have a range of mental health/ behavioural disorders including Learning Difficulties, Autism and Asperger’s, Dementia and Psychosis.

• We work in partnership with NHS Trusts, Mental Health Trusts and private hospitals.

• Our transfer journeys include to and from hospitals and secure mental health facilities, prisons, police stations, home addresses, court appearances plus other psychiatric settings

The job -This is no ordinary job and requires a special person to undertake a wide variety of duties

Have you got the experience or potential to ?....

  • Greet a patient who may be reluctant to travel using your powers of persuasion to encourage the patient to engage with you
  • Deescalate a situation when a patient shows signs of being agitated
  • Reassure a confused patient who requires understanding
  • Instil confidence in a patient who may be frightened
  • Treat all patients with dignity  and respect any cultural and/ or religious beliefs
  • Communicate effectively with a wide range of individuals including your team members ,medical professionals and the general public
  • React quickly to potentially dangerous situations where health and safety may be compromised
  • Work within the strict parameters of the law regards movement of mentally ill individuals

Are you willing and able to ?

  • Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness. Carry out daily vehicle checks
  • Drive allocated vehicles in non-emergency conditions
  • Provide a transfer that is both a smooth and comfortable experience for patients and non-detrimental to the patient’s condition
  • Use a hand held device/tablet to update the control centre regards your patients journey

What’s in it for you ?

  • A comprehensive 2 weeks induction and training course including best practice surrounding the transfer of patients in accordance with the Mental Health Act .
  • On-going training and development with the opportunity to acquire additional recognised qualifications throughout your career with UKEMS.
  • All required training paid for, both in terms of course fees and salary while training.
  • The opportunity to work for a successful company established over 20 years ago currently employing approximately c300 staff. As we continue to grow one of our key aims is to maintain a “family feel “within the business where all employees feel recognised, valued and appreciated.
  • Your enhanced DBS paid for
  • Uniform / PPE provided
  • The feel-good factor! This is a rewarding role creating real job satisfaction!

About you

Our Mental Health Patient Transport Assistants come from a variety of different backgrounds, however, all team members have a number of common attributes and experiences ….

- Physical ability ,this post is physically demanding . You must be able to lift ( together with a colleague ) a minimum of c 11stone/ 70kgs

- Proven ability to handle sensitive situations professionally, assertively and tactfully

- The ability to work under pressure and as part of a team

- You will have worked with the public in a role that required communicating clearly in a style and tone that engages your audience

Applicants must be -

  • Have a full clean driving licence
  • Flexible regards working hours , prepared to work unsociable hours, weekends, and public holidays and throughout the night

*Please note -this position is eligible for an enhanced DBS check*

Apply

or

Apply with Indeed

Share job

My information

Fill out the information below

Full name *

Email address *

Phone number *

United Kingdom

- International

- Afghanistan

Photo

Upload a file or drag and drop here

Upload a file or drag and drop hereAccepted files: PNG, JPG and JPEG up to 20MB.

CV or resume *

Upload your CV or resume file

Upload a file or drag and drop here

Upload a file or drag and drop hereAccepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB.

Cover letter

Upload your cover letter

Upload a file or drag and drop here

Upload a file or drag and drop hereAccepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB.

Write it here instead

Questions

Please fill in additional questions

Are you eligible to work in the UK ? *

Yes

No

Are you able to carry( together with a colleague) a person weighing 11 stone / c70kg? *

Yes

No

Do you hold a manual, clean, UK driving licence? *

Yes

No

If you have any points on your driving licence please advise how many ? *

Can you supply references to cover the last 3 years ? *

Yes

No

Do you have any cautions or convictions to disclose which would show on a enhanced DBS ? *

Are you willing to work unsociable hours including nights, weekends and public holidays ? *

Yes

No

### All done!

Your application has been successfully submitted!

Other jobs

### You've already applied for this job

We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Sign up free — access 45,000+ UK sponsor-licensed jobs