Director of Quality and Compliance

Overview

As Director of Quality and Compliance, you will be a senior institutional leader at UK Management College (UKMC), overseeing academic and non-academic quality across all campuses. Reporting directly to the Managing Director, and working in close strategic partnership with the Dean and external university partners, you will play a pivotal role in developing, implementing, and assuring institutional frameworks for quality, compliance, and standards.

Essential Criteria

- Significant leadership experience in academic quality assurance, institutional governance, and regulatory frameworks within UK higher education. - In-depth understanding of OfS Conditions of Registration, QAA quality code, sector best practices, and academic regulatory requirements. - Proven ability to lead complex teams and deliver strategic improvements in institutional quality. - Exceptional written and verbal communication skills with the ability to influence and collaborate across all institutional levels and with external partners. - Strong skills in analysing quality assurance data (retention, attainment, continuation, progression, student satisfaction, graduate outcomes) and reporting for internal and regulatory purposes. - Master’s degree (or equivalent experience) in Higher Education, Education Management, Quality Assurance, or a related field. - Demonstrable impact on student outcomes and experience through quality leadership.

Key Responsibilities

• Develop and deliver a strategic quality plan aligned with regulatory conditions and institutional goals.
• Lead the Academic Quality and Compliance team to drive excellence across teaching, assessment, and institutional services.
• Maintain, review, and embed a coherent policy and procedure framework that governs academic and operational quality.
• Ensure that programme and institutional quality meet or exceed QAA and partner university standards.
• Oversee annual monitoring, external examiner reports, and periodic programme reviews.
• Manage engagement with regulatory, professional, and awarding bodies.
• Provide institutional oversight for academic governance structures and ensure high-quality committee servicing and reporting.
• Align all academic, non-academics and support operations with OfS expectations and our partners’ quality frameworks.
• Lead policy reviews and ensure that updates are implemented across all academic and support departments.
• Promote awareness and consistent application of policies through clear communication and staff development.
• Oversee all quality elements of programme validation, partnership reviews, and accreditation processes.
• Liaise with partner institute, and future partner institutions to ensure quality alignment in delivery and assessment.
• Prepare documentation and lead institutional preparations for external review or audits.
• Oversee the production and analysis of student outcome data (e.g., continuation, retention, achievement, non-submission, academic misconduct, EC trends).
• Produce quality assurance reports for SLT, partner universities, and external bodies.
• Use data insights to inform strategic improvements in course design, delivery, and support structures.
• Work collaboratively with the Dean to implement strategic academic quality initiatives.
• Serve as the College’s representative in sector networks and professional forums.
• Provide training and development to ensure staff are confident and compliant in implementing quality policies.

Benefits

• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Referral programme