Maintenance Systems Specialist

Overview of Responsibilities

The Estates Department manages a large, multi-campus portfolio comprising several sites and a complex built environment. Core activities include new builds, major refurbishments, demolitions, infrastructure upgrades, and both planned and reactive maintenance, supported by a range of advanced tools and technologies.

Enterprise Asset Management Systems (EAMS) are used to plan, schedule, deliver, and monitor maintenance activities. As a Maintenance Systems Specialist, you will support the Property Systems team by providing technical expertise and system support.

Core responsibilities

• Provide technical support for the maintenance, configuration, and development of Enterprise Asset Management Systems (EAMS).
• Manage system documentation, software releases/upgrades, and support user training and adoption.
• Configure and administer user roles, permissions, and access controls to ensure secure, efficient system use.
• Capture, analyse, and report technical data and performance metrics to support high-value contract management.
• Design and implement configuration workflows aligned with best practice standards.
• Drive continuous improvement initiatives across departments.
• Resolve system, document, and procedural queries, escalating where necessary.
• Deliver knowledge sharing, guidance, training, and coaching to users and stakeholders.
• Ensure compliance with [Employer hidden — view at passion-project.co.uk] policies, including health, safety, and wellbeing standards.
• Apply relevant qualifications and experience (EAMS, configuration management, industry standards, integrations, and data tools) to work independently, prioritise effectively, and manage complex information.

Salary

£43,702 (inclusive of Specialist Allowance) + excellent benefits including outstanding pension

View benefits

Programme

Department

Estates

Discipline

Management

Site Location

[Employer hidden] Culham, Oxfordshire

Type of Employment

Full-time

Reference Number

REF4156O

Qualifications

• HND (or equivalent) in Computing, Engineering, or a related discipline
• Experience with Enterprise Asset Management Systems (e.g. IBM Maximo, SAP, Mainsaver)
• Strong knowledge of configuration management principles
• Familiarity with industry standards (SFG20, Uniclass, NBS, RICS, ISO 55000)
• Experience managing system integrations (e.g. Facilities IQ, Common Data Environments)
• Proficient in data analysis and reporting tools (Excel, Power BI, Data Studio)

Additional Information

A full list of our benefits can be found here but highlights include:

• £43702 base salary inclusive of specialist allowance
• Final salary defined benefit scheme with an equivalent of 21.5% employer pension contribution
• 25 days annual leave, plus 3 days Christmas closure, 2.5 privilege days and 8 Bank Holidays
• Flexible and hybrid working options

Read about our full range of benefits