OMC Security Systems Specialist

🔒 Confidential Employer
Posted 23 April 2026
LOCATION
Newport, Wales
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Security
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Access Control Systems (ACS) Video Surveillance Systems (VSS) Genetec security systems IP networking Security technologies Problem-solving Incident response

FULL DESCRIPTION

We are seeking a Operational Management Centre, Systems Specialist to join our newly established Operations Management Centre in EMEA. This role is crucial in monitoring and managing security systems across 17+ sites, focusing on critical incident response and troubleshooting.

Essential Job Functions, Key Responsibilities

  • Monitor Genetec security systems across 17+ EMEA sites from the Operations Management Center
  • Respond to and manage critical security incidents according to predefined processes
  • Provide remote technical support and troubleshooting for security systems
  • Collaborate with local Site Security (Security Office Center Operators, Security Systems Technicians/Engineers, Security Integrator Subcontractors) during incidents and system issues
  • Generate and analyse reports for security audits and customer requirements
  • Maintain and update security procedures and related documentation
  • Participate in the ongoing improvement of security protocols and systems

Required Qualifications

  • 3+ years of experience with Access Control Systems (ACS) and Video Surveillance Systems (VSS)
  • In-depth knowledge of Genetec security systems or willing to learn
  • Strong understanding of IP networking and security technologies
  • Excellent problem-solving and analytical skills
  • Ability to work in shifts, including weekends and holidays
  • Fluent in English; additional European languages are a plus

Preferred Qualifications

  • Genetec certification or ability to obtain within 90 days of hire
  • Experience in data center security operations
  • Familiarity with intercom systems, biometric systems, and key management systems
  • Background in IT or cybersecurity

Key Competencies

  • Strong communication skills, both verbal and written
  • Ability to remain calm and focused under pressure
  • Detail-oriented with excellent organisational skills
  • Proactive approach to identifying and resolving potential security issues
  • Adaptability to changing technologies and security landscapes

Working Conditions

  • Full-time position based in the CELT Operations Management Center
  • Shift work required, including nights, weekends, and holidays
  • No travel or on-site hardware maintenance required
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