Consultant/Senior Consultant
SKILLS
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] Systems is looking for Consultants and Senior Consultants who have some content management expertise and/or, clinical trials expertise and/or software implementation expertise.
The Role
[Employer hidden] Systems is looking for Consultants and Senior Consultants who have some content management expertise and/or, clinical trials expertise and/or software implementation expertise.
As a member of our Professional Services team, you will be responsible for understanding our customers’ challenges and clinical needs, translating requirements into solution design, delivering training, and supporting customers during application validation.
If you are a Senior Consultant, you will also be leading and mentoring talented project team members implementing and configuring the designed solution together with you.
There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply.
What You'll Do
- Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions
- Participate in workshops to discuss requirements with customers
- Guide customers toward best design decisions
- Document design decisions
- Monitor [Employer hidden] Vault configuration to ensure the matching with the agreed design
- Support customers in validation activities and write validation documentation
- Deliver onsite or remote training
- Submit product enhancement requests based on project experience
- Ensure customer success from beginning to end of the engagement lifecycle
- Have fun and work with an awesome team!
Requirements
- Experience working in clinical trials with a demonstrated understanding of compliance considerations and processes
- AND / OR experience working on implementation projects as a consultant, business, or IT lead for at least one of the following solutions: eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments
- Some understanding of life sciences content management principles
- Some understanding of life sciences compliance and computer systems validation requirements
- Proven ability to work independently in a fast-paced environment
- Ability to travel as required
- Bachelor's degree or above
- Good communication skills in English
- Qualified candidates must be legally authorized to be employed in the European Union and the UK. [Employer hidden] Systems does not anticipate providing sponsorship for employment visa status for this employment position
Nice to Have
- Direct experience with systems such as [Employer hidden] Vault, ePharmaSolutions, PhlexEview, WingSpan, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, BioClinica CTMS, IMPACT CTMS, Medidata CTMS, GoBalto, or other clinical technologies
- Life-science or computer science-related degree
- SaaS/Cloud experience
- Experience in demoing software applications in product pre-sales
- Experience in services delivery management
- Fluency in one or more of the following languages: German, French, Italian or Spanish