Senior Business Support Manager

Job details

: Posted 02 April 2026: Salary £51,850.00: LocationBuxton: Job Type [Full Time](/jobs/full-time): Business Area [[Employer hidden]](/jobs/alliance-norse): Reference058644

Job description

Part of Norse Group, [Employer hidden] specialises in delivering property adaptations and accessibility solutions to support independent living for customers across High Peak and Staffordshire Moorlands. Our mission is to keep people safe, comfortable, and confident in their homes.

We currently have an excellent opportunity for a DFG Senior Business Support Manager to join our team, managing and delivering adaptation projects in residential properties. This includes responsibility for managing case work including case workers, working with occupational therapist, to deliver safe adaptations and signing off completed projects to ensure compliance with statutory requirements and technical standards. This is a full-time position working 40 hours per week, Monday to Friday.

As a Senior Business Support Manager, you will be responsible for overseeing the end-to-end process of DFG adaptations, ensuring projects meet clients needs and customer satisfaction standards. You will work closely with Occupational Therapists, clients, and contractors to provide technical advice and deliver solutions that improve accessibility and independence.

You will also be required to:

• Liaise with Occupational Therapists, clients, and contractors to assess feasibility and agree technical solutions
• Review pre-contract documentation
• Carry out snagging inspections, issue Certificates of Completion
• Undertake regular site visits and maintain accurate records of all projects delivered by [Employer hidden]
• Produce monthly reports and KPI’s relevant to the contract
• Perform additional duties appropriate to the role and grade

Our Successful Candidate:

We are looking for an experienced professional with a strong technical background in property adaptations. You will need to demonstrate:

• Knowledge of Building Regulations, Health & Safety, CDM, and accessibility standards
• Understanding of Disabled Facilities Grants and associated processes
• Excellent communication and stakeholder engagement skills
• Ability to manage schedules and ensure compliance with technical standards

Our Offer:

• Competitive salary
• 25 days annual leave (plus bank holidays)
• Statutory NEST pension scheme & 4 + 4 sickness scheme
• Opportunities for further development within a growing, national organisation
• Company discounts & benefits

*An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please**click here* *for details of our DBS policy relating to the recruitment of ex-offenders.*

*We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.*

*We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.*

[Apply Now](/job/senior-business-support-manager-5863173/apply)

[Save this job](/job/senior-business-support-manager-5863173/save_job)

Senior Business Support Manager

BuxtonPosted 21 days ago

[Apply Now](/job/senior-business-support-manager-5863173/apply)

Share this job

- [linkedin](https://www.linkedin.com/shareArticle?mini=true&url=https://www.careers.norsegroup.co.uk/job/senior-business-support-manager-5863173&title=Senior%20Business%20Support%20Manager&summary=Part%20of%20Norse%20Group%2C%20Alliance%20Norse%20specialises%20in%20delivering%20property%20adaptations%20and%20accessibility%20solutions%20to%20support%20independent%20living%20for%20customers%20across%20High%20Peak%20and%20Staffordshire%20Moorlands.%20Our%20mission%20is%20to%20keep%20people%20safe%2C%20comfortable%2C%20and%20confident%20in%20their%20homes.%20We%20currently%20have...&source=%20%22LinkedIn%22)

- [twitter](https://twitter.com/intent/tweet?text=Senior%20Business%20Support%20Manager - https://www.careers.norsegroup.co.uk/job/senior-business-support-manager-5863173%20%22Tweet%20this%22)

- [facebook](https://www.facebook.com/sharer/sharer.php?u=https://www.careers.norsegroup.co.uk/job/senior-business-support-manager-5863173%20%22Share%20on%20Facebook%22)

- [mail](mailto:?subject=Norse Group LTD Job - Senior%20Business%20Support%20Manager&body=Part%20of%20Norse%20Group%2C%20Alliance%20Norse%20specialises%20in%20delivering%20property%20adaptations%20and%20accessibility%20solutions%20to%20support%20independent%20living%20for%20customers%20across%20High%20Peak%20and%20Staffordshire%20Moorlan... https://www.careers.norsegroup.co.uk/job/senior-business-support-manager-5863173%20%22Email%22)

- [whatsapp](https://api.whatsapp.com/send?text=Senior Business Support Manager - Salary:£51,850.00 https://www.careers.norsegroup.co.uk/job/senior-business-support-manager-5863173%20%22Send%20in%20Whatsapp%22)

Sign up for job alerts

[Sign in or register here to receive emails about new jobs like these](/en/users/login)

You agree to our [Terms & conditions](/legal_documents/terms-and-conditions)

Latest Jobs

##### [Transport Manger - Amber Valley Norse](/job/transport-manger-amber-valley-norse-5883058)

Alfreton

Full Time

£45,890.21 per annum

##### [Casual Cleaner - Pinhoe](/job/casual-cleaner-pinhoe-5883022)

Exeter

Casual

£13.23/hour

##### [Mobile Catering Assistant - Norwich](/job/mobile-catering-assistant-norwich-5882944)

Norwich

Part Time

25777.12 pro rata

##### [Cleaner - Darfield Family Centre (Maternity cover)](/job/cleaner-darfield-family-centre-maternity-cover-5882907)

Barnsley

Part Time

£12.71 Per hour

##### [Cleaner - Hilltop School](/job/cleaner-hilltop-school-5882894)

Maltby

Part Time

£12.71 Per hour