ASB Senior Officer

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Borough of Sandwell
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£41,771 / year
CATEGORY
Community Safety
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

case management risk assessments communication problem-solving negotiation evidence gathering case recording safeguarding

FULL DESCRIPTION

Sandwell Council is strengthening its borough-wide Anti-Social Behaviour (ASB) Service as part of a major investment to deliver earlier intervention, proportionate enforcement and improved outcomes for victims and communities. We are recruiting a full-time ASB Senior Officer (37 hours per week) with a proven track record of delivering effective responses to anti-social behaviour. This key role sits at the heart of our ASB Service, supporting the delivery of high-quality case management, partnership problem-solving, and community-focused interventions. We are looking for a motivated and experienced professional who can lead by example, drive service excellence, and work collaboratively to ensure safe and resilient communities.

Job Details

Sandwell Council is strengthening its borough-wide Anti-Social Behaviour (ASB) Service as part of a major investment to deliver earlier intervention, proportionate enforcement and improved outcomes for victims and communities.

We are recruiting a full-time ASB Senior Officer (37 hours per week) with a proven track record of delivering effective responses to anti-social behaviour.

This key role sits at the heart of our ASB Service, supporting the delivery of high-quality case management, partnership problem-solving, and community-focused interventions. We are looking for a motivated and experienced professional who can lead by example, drive service excellence, and work collaboratively to ensure safe and resilient communities.

What You Will Do

  • Lead on complex and high-risk ASB case management, ensuring proportionate, evidence-based interventions
  • Carry out thorough risk assessments and put in place appropriate safety, safeguarding, and reassurance plans for those affected
  • Provide clear, trauma-informed communication and support to victims, witnesses, and vulnerable individuals throughout the case process
  • Develop, negotiate, and monitor behaviour contracts, warning notices, and other informal interventions to prevent escalation
  • Prepare high-quality statements, evidence bundles, and documentation to support legal tools and enforcement action where required
  • Work collaboratively with key partners—including Police, Housing, Community Safety, and support services—to problem-solve and deliver effective outcomes
  • Monitor compliance with interventions and escalate breaches in line with policy, legislation, and risk

We are seeking an experienced ASB professional who can demonstrate:

  • A strong track record of managing complex and high-risk anti-social behaviour cases
  • Confidence in assessing suitability, risk, vulnerability, and safeguarding needs, ensuring proportionate and effective action
  • Skilled problem-solving, negotiation, and de-escalation when working with perpetrators, victims, and partners
  • Clear, empathetic, and professional communication, with the ability to remain impartial in sensitive and challenging situations
  • Accurate case recording, evidence gathering, and confidence using case management systems and relevant legislation
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