Registration Assistant

Job Details

Warwickshire Registration Service is at the heart of life’s most meaningful moments. We provide a vital statutory service, registering births, deaths, and stillbirths across Warwickshire, and ensuring every life event is recorded with care and accuracy. Our team also handles legal notices of marriage and civil partnership for Warwickshire residents, and we maintain historical records and produce copy certificates on application.

We proudly deliver around 2,800 marriage and civil partnership ceremonies every year—from our own beautiful registration office venues to more than 80 licensed venues approved by the Registration Service. We also deliver citizenship ceremonies and complete the registration of religious marriages that have taken place throughout the county. Every ceremony is a celebration, and we love being part of these special occasions.

What makes us truly stand out? Our people. In our recent staff survey, team members told us they’re proud to work here, feel valued and recognised for their contributions, and are supported by managers to do their best work. High engagement scores reflect the passion and dedication behind everything we do.

If you want a career that combines purpose, people, and pride—come and be part of something truly meaningful with Warwickshire Registration Service.

About the Role

We’re looking for a Registration Assistant to join our team at Warwick Registration Office. The contracted role will be 22.2 hours a week to be worked on Monday, Tuesday and Friday, the working hours are 08:00 to 16:00.

As a Registration Assistant, you’ll be the friendly face of our service—helping customers through some of life’s most significant moments. You’ll give clear advice in line with current laws and guidance, process payments, issue copy certificates and make bookings for ceremonies and registration appointments.

This is more than just a job—it’s a chance to be part of a team that cares deeply about people and their stories. If you’re organised, approachable, and love making a difference, we’d love to hear from you!

Key Requirements

To succeed in this role, you’ll bring strong administrative and customer service experience, supported by a good standard of education. Excellent communication skills—both verbal and written—are essential, along with neat, legible handwriting and the ability to work accurately with great attention to detail.

You’ll be comfortable working as part of a team and equally confident using your own initiative. Resilience, flexibility, and the ability to handle sensitive information with tact and diplomacy are key. Strong planning and organisational skills will help you manage your time effectively and perform well under pressure.

Good IT skills are required, and you should be willing to attend relevant training to keep your knowledge up to date.

For further information please see the Job Description and Person Specification;

Registration Assistant

**Working for Warwickshire – *This is the difference you make***

[Employer hidden — view at passion-project.co.uk] is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At [Employer hidden] we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure.  Our people vision for [Employer hidden] is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at [Employer hidden].

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Diane Lampard, Registration Service Manager (South) [contact hidden]

Closing date:     20th April 2026

Interview date:  30th April 2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [contact hidden] and we will make every effort to meet your specific requirements.

[Employer hidden] is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. Seemore

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