Outreach and Engagement Senior Officer

Job Details

Outreach & Engagement Senior Officer

Team: Employment and Skills Team

Hours: 37 Hours per week

Fixed Term Contract until 31st March 2028 due to external funding.

The Employment and Skills Team are moving into a new phase of delivery with the introduction of new programmes of employment support and this has created opportunities for us to add to our delivery team.

We are looking for an enthusiastic Outreach & Engagement Senior Officer to lead the Outreach & Engagement team in promoting our services to local people and supporting them to move into employment, education or training through intensive support, including the new Connect to Work programme.

The Role

You will play a key role in changing the lives of Solihull residents by helping them to secure employment, apprenticeships, or training. You will be working in a small friendly team, at the Solihull Recruitment and Training Centre in Chelmsley Wood with the opportunity to work flexibly at other locations around the Borough.

You will deliver high quality employment support by providing tailored, one-to-one, and small group interventions to residents facing barriers to work including care experienced young people, ex-offenders and people with disabilities, mental health conditions, or long-term health issues supporting them into sustainable paid employment or training

About You

To be considered for this role, you will need to demonstrate:

• Relevant qualification at Level 4 (or equivalent)  or the ability to demonstrate through extended experience, the necessary knowledge to carry out the full range of duties.
• Experience of leading a team to achieve objectives.
• Experience of working in partnership with Internal and external stakeholders to achieve joint objectives.
• Ability to manage and direct a team to achieve service delivery.
• Previous experience of supporting engagement activity to influence service outcomes.
• Experience of working across different organisations and sectors.

In return we offer the opportunity to work in a motivational and supportive environment where your contribution will be really valued and your personal development actively supported. Working at Solihull MBC, we also offer:

• Flexible working and agile working arrangements
• Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
• Family and carer friendly policies
• Access to the Local Government Pension Scheme
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme

Our aim is to balance the needs of our employees with service delivery. For this post, this is likely to include a combination of home working and working from the Council House Solihull.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact one of our colleagues:

Frances Hall – Delivery Lead Officer - [contact hidden]

John O Sullivan – Specialist & Targeted Lead [contact hidden]

Tom Dixon – Service Manager - [contact hidden]

Closing date –  Sunday 19th April 2026

Interviews will take place week commencing 27 April 2026

Further Information

We reserve the right to close this job upon receiving sufficient interest, therefore, applicants are encouraged to submit their application as soon as possible.

Please note we do not accept CV's for this post.

This post is eligible for an Enhanced DBS check for regulated activity for working with children.

*The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.*

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.  

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Attached documents

Senior Outreach and Engagement Officer JDPS.docx