Customer Service Assistant

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Wolverhampton
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Communication Sales Administration Fitness Leisure Customer Focused

FULL DESCRIPTION

Customer Service Assistant

Salary - £4,287 - £4,424 (Grade 3)

Hours - 6.5 (average hours - see shift pattern below)

Contract type - Part-time, Maternity cover

Work Style - Fixed: WV Active - Central and Aldersley

Job Details

As a Customer Service Assistant, you’ll need to be customer focused, want to help our members achieve their fitness goals, have a modern approach and be ready to move the business forward.

You will deliver excellent customer service as WV Active’s front of house representative and provide a welcoming, warm and professional environment to all visitors. You will have a positive and customer orientated approach in ensuring visitors have the best experience.

You will support the Sales & Service Manager in sales, retention and administration of memberships. You will also have an interest in the leisure and fitness industry and be knowledgeable about WV Active facilities and offers to actively sell and promote services.

Special conditions:

This post is subject to the essential qualifications highlighted in the person specification and an enhanced DBS check.

If you are called for an interview, please ensure you have relevant identification and qualification certificates to provide.

Additional Information

For more information please contact Kerry Williams - [contact hidden]

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