Private Sector Housing Officer

Job Details

[Employer hidden] is seeking a professional, motivated and experienced Private Sector Housing Officer to join our established Environmental Health team. This is a key regulatory role focused on improving housing standards across the borough and protecting residents living in the private rented sector.

You will undertake complex inspections, investigations and enforcement activity across a wide range of housing legislation, including private rented homes and Houses in Multiple Occupation (HMOs). The role combines strong technical expertise with professional judgement, partnership working and a commitment to achieving positive outcomes for tenants, landlords and the wider community.

Key responsibilities
 In this role, you will:

• Inspect domestic properties and HMOs, responding to complaints and intelligence‑led investigations
• Deliver the Council’s HMO licensing and compliance functions, ensuring legal standards are met
• Take formal and informal enforcement action, including serving notices, preparing civil penalty cases and prosecutions
• Prepare statements of evidence, interview under PACE and present cases in court and at hearings
• Provide expert advice to tenants, landlords, Members, partner agencies and senior officers on complex housing legislation
• Contribute to service improvement, policy development, projects and income generation initiatives within Private Sector Housing

About you
 You will be:

• A qualified Environmental Health Officer or equivalent
• An experienced housing enforcement professional with substantial knowledge of housing legislation, including HHSRS, HMOs and regulatory processes
• Confident managing complex casework, investigations and competing priorities
• Skilled in influencing, negotiation and partnership working
• Comfortable exercising professional judgement in sensitive and high‑impact situations
• Committed to high standards of public service, regulatory integrity and customer care

A full driving licence is required, and the role involves site visits across the borough, sometimes in challenging environments.

Why join [Employer hidden]?
 Telford is a growing, ambitious borough with a strong sense of community and excellent connectivity across the West Midlands. The Council is known for its supportive culture, professional standards and commitment to staff development.

We offer:

• A varied and challenging role with genuine public impact
• Opportunities to lead, influence and shape service delivery
• Flexible working arrangements
• Ongoing professional development and CPD support
• Local Government Pension Scheme and family‑friendly benefits

Join us
 If you are an experienced Environmental Health professional who wants to make a real difference to housing standards and residents’ lives, we’d love to hear from you.

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At [Employer hidden], everyone belongs, and every voice matters.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at [Employer hidden] including our full list of benefits.

 Please note: We do not hold a sponsorship licence for visas.

Attached documents
Job Description

Company

Join Team Telford – Where People Make the Difference

We’re proud to be the *LGC Local Authority of the Year 2025* – and it’s all thanks to our incredible people.

At [Employer hidden], we don’t just deliver services – we protect, care, and invest in our borough. Our teams are trusted, supported, and empowered to make a real impact.

We offer:

A friendly, inclusive and dynamic workplace, competitive pay, generous benefits, flexible working and great development opportunities.  A culture that celebrates diversity and champions inclusion.

If you’re passionate about making a difference, we’d love to hear from you.

We’re proud to be a Disability Confident Employer and we actively welcome applications from all backgrounds. Diversity makes us stronger — and we’re committed to creating a workplace where everyone can thrive.

We offer a guaranteed interview schemefor eligible candidates and have clear policies supporting inclusive recruitment, including for ex-offenders and trans and non-binary applicants.

Need help applying? Call our HR Helpdesk on [contact hidden] or email [contact hidden].

⏳ *Heads up: we may close applications early if we get a high volume of great candidates — so don’t wait!*