Apprentice Business Administration - Service Support

Job Details

Directorate: Children and Family Services

Section: Service Support

Grade: National Minimum Wage

Hours:37 hours per week

This advert is open to both internal and external applicants.

This is a fixed term position for 24 months.

Start your career with us!

Are you looking to begin your career in office administration while making a real difference to children, families and frontline services? We’re offering an exciting apprenticeship opportunity within our Children’s Social Care – Service Support team. This role is perfect for someone who is enthusiastic, organised and eager to learn in a fast-paced and meaningful environment.

As an Apprentice within Team Support, you’ll gain hands on experience, develop essential administrative skills and work towards a recognised qualification. You’ll be supported by experienced colleagues and offered training both on and off the job.

What you’ll be doing:

• Carry out general clerical and administrative duties such as typing, data entry, filing, photocopying, and email management.
• Act as a first point of contact for telephone enquiries or reception visitors, taking messages and directing queries.
• Organise meetings and provide an accurate note taking service.
• Work flexibly to support teams across Children’s Social Care.
• Assist with financial transactions as required.
• Complete all required apprenticeship training, including attending college and submitting coursework.
• Follow all Council policies and procedures, including health and safety requirements.
• Undertake any other duties appropriate to the role.

What we’re looking for:

• A good standard of education.
• Strong communication skills – both written and verbal.
• A ‘can do’ attitude and positive work ethic.
• A willingness to learn and develop your skills and complete the apprenticeship.
• An understanding of basic health and safety.
• Confidence to fulfil all spoken and written aspects of the role in English.

Why join us?

• Gain valuable work experience in a supportive environment.
• Work towards a recognised qualification.
• Be part of a team making a difference in the lives of children and families.
• Receive support, training and personal development.

If you would like any further information on this opportunity, please call Service Support Manager, Kerry Miller on [contact hidden] for an informal chat.

Apprenticeship details:

Provider: Newcastle College Group

Programme Title: Level 3 Business Administration

Course length: 18 months with around 3 months period at the end for EPA. Your contract length would be 24 months

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment.  This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check fromthe Disclosure and Barring Service (DBS).

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.  If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At [Employer hidden], we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.

Notes for applicants

When you click 'apply', you will be re-directed to [Employer hidden]'s online application site.

To submit your application, you will need to login to our site (this is a separate login to WM Jobs).

First time applicants will be asked to create a new account.

We would love to hear from you!

Contact details: [contact hidden]