Registrations & Allocation Team Leader
SKILLS
FULL DESCRIPTION
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve
This a new role for Redditch Borough Council combining housing application registrations together with the allocation and letting of social housing to create a new team It is an exciting opportunity for someone with senior housing registration experience who is confident in leading a new team in the management of the processes from the registration of applications through to advertisement and the allocation of accommodation.
Job Details
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve
This a new role for Redditch Borough Council combining housing application registrations together with the allocation and letting of social housing to create a new team It is an exciting opportunity for someone with senior housing registration experience who is confident in leading a new team in the management of the processes from the registration of applications through to advertisement and the allocation of accommodation.
Key Requirements
Professionally and compliantly deliver the Council's Housing Register and the Choice Based Letting system for the Borough in accordance with the Allocations Policy, associated legislation & regulatory frameworks
To be responsible for the day to day leadership and the line management of the Registration and Allocation Advisors
To provide an outstanding customer service to our all customers
Skills & experience
Previous experience in assessing housing applications and working with choice based letting systems
Previous experience in a senior or management role
Strong organisational skills and the ability to manage multiple tasks simultaneously
Confident in communication with applicants, internal teams, eternal partners and elected members
Additional Information
The Councils offer a range of staff benefits:
- pension
- generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- flexible working, where appropriate
- Employee Assistance Programme
- access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
What next
Need further information on the duties of the post? Please contact Joanne Mallaband (recruiting manager) on [contact hidden] or email [contact hidden]
If this role interests you please select the 'Apply’ button.
This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.
If you experience difficulties applying online then please contact HR at [contact hidden]