Maintenance Coordinator

About the Role

My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you’ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication.

Key Responsibilities

• Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM)
• Act as a central point of communication between engineers, clients, and internal teams
• Monitor and manage open jobs to ensure timely completion
• Review engineer reports and issue completion updates to clients
• Arrange return visits where follow-up work is required
• Raise and track quotations (based on supervisor specifications)
• Order materials and coordinate ongoing works
• Maintain accurate job records and documentation
• Support compliance, certification, and record-keeping processes
• Handle client enquiries and provide clear progress updates
• Assist with urgent and reactive operational demands

About You

We’re looking for someone who is highly organised, reliable, and confident managing multiple priorities.

You will ideally have:

• Experience in a coordination, scheduling, or operations support role
• Strong organisational and time management skills
• Excellent communication skills and confidence dealing with clients and engineers
• Ability to manage multiple tasks and deadlines simultaneously
• A proactive, solutions-focused mindset
• Good IT skills (including Microsoft Outlook and Excel)
• Experience with field service systems (e.g. BigChange) is advantageous
• Background in property maintenance, facilities management, construction, or trades (beneficial but not essential)