Operations Director (3PL / Fulfilment)
🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Bury St Edmunds
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£80,000 / year
CATEGORY
Operations
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
3PL
Fulfilment
Logistics Operations
Leadership
WMS
Operational Analytics
FULL DESCRIPTION
Operations Director (3PL / Fulfilment)
We're supporting a fast-growing fulfilment and logistics business operating across three UK sites, with a fourth launching in the US. This is a high-impact role with a clear pathway to company leadership, as the founders focus on international expansion.
- Lead day-to-day operations across UK fulfilment sites
- Manage and develop cross-functional teams (warehouse, customer support, tech, and finance)
- Introduce scalable processes, KPIs, and operational structure
- Improve communication flows to reduce delays and inefficiencies
- Oversee forecasting, stock planning, and order volume management
- Work closely with internal tech teams to optimise WMS and internal tools
- Support international expansion (US launch and EU growth plans)
- Act as a senior leader bridging strategy and execution
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