Community Manager
🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Cardiff, Wales
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Community Building
Team Management
Sales
Communication
Problem Solving
FULL DESCRIPTION
Community Manager
The Community Manager role at [Employer hidden — view at passion-project.co.uk] involves managing a community of customers, providing excellent customer service, growing the business, and supporting the community through events and activities.
What does the job involve?
- Showcase your product - take pride in your centre looking it’s best following centre standard guidelines.
- Providing Excellent Customer Service - give fantastic service to existing customers & Welcome new.
- Be responsible for resolving or escalating customer queries or issues
- Grow your business - showcase your centre to new customers - show them the benefits of flexible working. Carry out walk in tours and upsell services at every opportunity. Renewals (if best dressed)
- Support the community: Build a fantastic community to be enjoyed by all. This includes hosting monthly community events
- Help customers pay
- Team - Manage a winning, customer focused team.
Sign up free — access 45,000+ UK sponsor-licensed jobs