Assistant Branch Manager

Job description

Join our team at [Employer hidden], a respected independent builder’s merchant serving the Southeast for over 10 years. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

Due to the continued success and expansion of our business, an exciting opportunity has arisen for a  Assistant Branch Manager at Newhaven Branch

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The Role

We currently have an opportunity for a Assistant Branch Manager in ​Newhaven [IRS Newhaven](http://www.bing.com/maps/search?mepi=0~~Embedded~Address_Link&ty=18&v=2&sV=1&FORM=MPSRPL&style=r&q=Independent+Roofing+Supplies+Newhaven&cp=50.810062~0.054931&lvl=16) Day to day supervision of branch team members and improving the branch customer experience and sales performance. Working alongside the Branch Manager to help maximise the sales and profitability of the branch as well as the efficient management of daily operations.

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Requirements

Responsibilities and Duties

• Assisting customers on the trade counter and telephone as well as helping when needed to load.
• Working with the Branch Manager on all aspects of branch development and customer service.
• Stock replenishment from ordering materials to ensuring adequate stock levels.
• Any other appropriate duties given by the Branch Manager.
• Supervision of a team of colleagues.
• Supporting the Branch Manager in the execution of the Sales plan for the branch.
• Ensuring the safe and efficient management of daily operations.
• Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience.
• Provide cover for the Branch Manager when required.

Qualifications and Attributes

• Experience in a similar role
• A customer-focused approach
• Strong administration and organisational skills
• Develop and maintain excellent relationships
• Strong sales and negotiation skills
• Confident communicator at all levels
• Ability to build and maintain relationships
• Approachable

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​The Hours

Monday to Friday 07:00-17:00

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The Rewards

​What we Offer

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at [Employer hidden] apply now for the Assistant Branch Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.