Customer Care Assistant
SKILLS
FULL DESCRIPTION
Full time Customer Care position working at McDonalds Meridian Point, Cleethorpes. Working hours between 5am and 2am. Shift hours examples: 7am - 4pm, 11am - 7pm, 2pm - 10pm and 4pm - 1am. As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out flags, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area, toilets and outside areas. Along with helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Overview
Full time Customer Care position working at McDonalds Meridian Point, Cleethorpes. Working hours between 5am and 2am. Shift hours examples: 7am - 4pm, 11am - 7pm, 2pm - 10pm and 4pm - 1am.
[Employer hidden — view at passion-project.co.uk] are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out flags, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area, toilets and outside areas. Along with helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........
Benefits
perks
Flexible Working
Work hours that fit around you and life’s surprises.
wellness
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
discounts
Travel
Enjoy staycations or trips abroad with discounts on travel fares.
skills
Gain Transferrable Skills
Whether you’re full-time or part-time, your role here will teach you skills for life.
discounts
Groceries & Food
Employee meal discounts at work along with discounts on groceries at major supermarkets.
wellness
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
perks
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
discounts
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
perks
Financial Support
Guidance on managing your finances and how to save for long term goals.
discounts
Books & Entertainment
Access great discounts on PC and video games, magazines, books and music.
perks
Life Assurance
Providing a tax-free lump sum to your loved ones, helping reduce financial worries at a difficult time.
discounts
Fashion
Get discounts at hundreds of major high-street and online retailers.
wellness
Health Insurance
Free health insurance that covers you and your family.
discounts
Health & Beauty
From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers.
recognition
Employee of the month
Recognising you for living our values through the great work you do.
discounts
Utilities
Receive discounts at high-street and online homeware stores.
wellness
Values Heroes
We live by our values and we reward those who demonstrate their commitment to them.
recognition
Length of service
Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.
wellness
Physical Health Support
Helping you make healthy lifestyle choices and address health issues.
recognition
Bonus Potential
Receive extra financial rewards for your hard work, in addition to your salary.
allowance
Premium Shift
If you work overnights, between the hours of midnight and 5am, you’ll earn extra pay.
Show more benefitsShow less