Shift Leader Overnight

Overview

To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Evenings . Please only apply if you are able to meet these requirements.

[Employer hidden — view at passion-project.co.uk] are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.

You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.

This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.

Position Requirements:

• Display Leadership and role model customer focused behaviours to delight our customers
• Delivery of personalised service and connect with our customers
• Lead by example
• Adapt to customer needs through your team
• Answer customer queries, keeping up to date with knowledge on our food and promotions
• Use of initiative, confidence and problem solving when interacting with colleagues and customers
• Treat all colleagues and customers with courtesy and respect.

Position Attributes:

You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.

Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more...

Benefits

perks

Flexible Working

Work hours that fit around you and life’s surprises.

wellness

Employee Assistance Programme

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.

discounts

Travel

Enjoy staycations or trips abroad with discounts on travel fares.

skills

Gain Transferrable Skills

Whether you’re full-time or part-time, your role here will teach you skills for life.

discounts

Groceries & Food

Employee meal discounts at work along with discounts on groceries at major supermarkets.

wellness

Emotional Health Support

Supporting your mental and emotional wellbeing and coping with life events.

perks

Meals at Work

You can choose food from our restaurant menu on your break and can even try the latest promotions.

discounts

Discounted Gym Memberships

Stay fit and healthy with discounts on gym memberships.

perks

Financial Support

Guidance on managing your finances and how to save for long term goals.

discounts

Books & Entertainment

Access great discounts on PC and video games, magazines, books and music.

perks

Life Assurance

Providing a tax-free lump sum to your loved ones, helping reduce financial worries at a difficult time.

discounts

Fashion

Get discounts at hundreds of major high-street and online retailers.

wellness

Health Insurance

Free health insurance that covers you and your family.

discounts

Health & Beauty

From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers.

recognition

Employee of the month

Recognising you for living our values through the great work you do.

discounts

Utilities

Receive discounts at high-street and online homeware stores.

wellness

Values Heroes

We live by our values and we reward those who demonstrate their commitment to them.

recognition

Length of service

Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.

wellness

Physical Health Support

Helping you make healthy lifestyle choices and address health issues.

recognition

Bonus Potential

Receive extra financial rewards for your hard work, in addition to your salary.

allowance

Premium Shift

If you work overnights, between the hours of midnight and 5am, you’ll earn extra pay.

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