Dining Area Assistant
SKILLS
FULL DESCRIPTION
Dining Area Assistant
This is one of the most important roles we have in our restaurant, you will be the 1st person a customer sees when entering the store. Your smiley face and approachable body language will be the start of their experience.
Overview
Dining Area Assistant
This is one of the most important roles we have in our restaurant, you will be the 1st person a customer sees when entering the store.
Your smiley face and approachable body language will be the start of their experience.
Its important we are well presented and are at 1st hand to assist with their queries.
Most will think the role will be to clean tables, however there is so much more to this role. Please read carefully all the areas you will be asked to / maintain and clean and keep up with:
- Greeting Customers - Having light conversations
- Smiling
- Creating a happy and safe environment
- Ensuring tables are cleaned and ready for customers to use
- Assisting / educating customers how to use the kiosks
- Taking their food to their table
- Interacting with children - Giving out colouring sheets and crayons
- Sweeping and mopping the floor
- Emptying out the in store and car park bins
- Maintaining the cleanliness of toilets (this includes deep cleaning toilets too)
- Detailed cleaning on quieter days e.g cleaning under tables, scrubbing the chairs and legs of tables
- Dusting
- Speaking to customers about our Restaurant surveys and offers - This allows to to improve areas customers may highlight on surveys
- Assisting staff taking orders on tills
- Assembling food when asked (Busier periods)
- Setting up / taking part in Charity events with the team
- Selling raffle tickets
- Participating in events, Easter, Halloween Christmas dress up
As described this role is very important to us and the customers. The customers need to feel comfortable in our stores with the confidence to approach you if any further assistance is needed.
Overall you will be at the heart of the store, the friendly face the customer sees and is welcomed by. We want you to be able to create feel good moments for all our customers. The positive energy we display and give will determine that they will most definitely return to us.
You are expected to maintain high standards of customer service at all times from start to finish.
Benefits
perks
Flexible Working
Work hours that fit around you and life’s surprises.
wellness
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
discounts
Travel
Enjoy staycations or trips abroad with discounts on travel fares.
skills
Gain Transferrable Skills
Whether you’re full-time or part-time, your role here will teach you skills for life.
discounts
Groceries & Food
Employee meal discounts at work along with discounts on groceries at major supermarkets.
wellness
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
perks
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
discounts
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
perks
Financial Support
Guidance on managing your finances and how to save for long term goals.
discounts
Books & Entertainment
Access great discounts on PC and video games, magazines, books and music.
perks
Life Assurance
Providing a tax-free lump sum to your loved ones, helping reduce financial worries at a difficult time.
discounts
Fashion
Get discounts at hundreds of major high-street and online retailers.
wellness
Health Insurance
Free health insurance that covers you and your family.
discounts
Health & Beauty
From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers.
recognition
Employee of the month
Recognising you for living our values through the great work you do.
discounts
Utilities
Receive discounts at high-street and online homeware stores.
wellness
Values Heroes
We live by our values and we reward those who demonstrate their commitment to them.
recognition
Length of service
Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.
wellness
Physical Health Support
Helping you make healthy lifestyle choices and address health issues.
recognition
Bonus Potential
Receive extra financial rewards for your hard work, in addition to your salary.
allowance
Premium Shift
If you work overnights, between the hours of midnight and 5am, you’ll earn extra pay.
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MEET THE McD's TEAM
MEET THE McD's TEAM
Location
SOUTH STAFFORD - ACTON COURT
Acton Court
Stafford
England
United Kingdom
ST18 9AP
Location: Staffordshire, England
Contract Type: Part Time
Department/Role: Customer Care Assistant
Pay: £9.62 - £12.76