Trainee Shift Manager

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Milton Keynes
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Shift Management Customer Service Team Leadership Training Communication Problem Solving

FULL DESCRIPTION

The Trainee Manager Programme is the first step to managing one of our restaurants. From day one, you’ll be based on the shop floor learning how each area of the business works. You’ll work alongside our crew, crew trainers, customer care teams, floor managers, shift leaders and assistant managers all whilst you complete an intensive initial training period.

Overview

Benefits

  • Starting pay £10.50ph, rising to £11.75ph on completion
  • Fast career progression
  • Earn an extra £2 per hour for every hour you work between midnight and 6am
  • Employee Discounts and cashback at thousands of well-known retailers
  • Crew Parties, prizes and competitions throughout the year
  • Free meal whilst working and huge discounts on food at McDonald’s restaurants across the UK and Ireland
  • Annual pay related performance review
  • Flexible scheduling
  • Daily, monthly and quarterly recognition and rewards available
  • Guaranteed Hour Contracts Available
  • 28 days holiday

The Trainee Manager Programme is the first step to managing one of our restaurants. Many of our franchises have £million plus turnover and employ a team of 60 or more people. From day one, you’ll be based on the shop floor learning how each area of the business works. You’ll work alongside our crew, crew trainers, customer care teams, floor managers, shift leaders and assistant managers all whilst you complete an intensive initial training period. It takes up to six months to complete the initial stages of the Trainee Manager programme. You’ll complete the programme with opportunities to progress quickly to Salaried Management roles.

Position Requirements

Due to the nature of this job, you must be over 18 years of age to apply. Open to those with experience of working in a customer facing environment or managing teams – you’ll want to provide a great experience for each of our customers and be passionate about training and developing your teams. You’ll need to be comfortable rolling up your sleeves and getting involved with each area of the restaurant and be a really quick learner, as there’s a lot to learn up in a short space of time. A logical mind and great people skills are really important too.

Position Attributes

We'll give you the training, knowledge, skills and confidence. Apply determination, hard work and ambition, and you’ll complete the training period. You’ll be required to learn a lot and apply what you have learnt, and to always lead by example. It’s a challenging and diverse role, so being self-motivated and open to change really helps. As this role is working for one of the most successful global brands, you’ll also be required to adhere to all our policies and procedures and to focus on providing a great customer experience at all times. In return, you’ll embark on a career with a company where you will develop and acquire transferable skills in a dynamic business environment, as well as meet some great people along the way.

Benefits

perks

Flexible Working

Work hours that fit around you and life’s surprises.

wellness

Employee Assistance Programme

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.

discounts

Travel

Enjoy staycations or trips abroad with discounts on travel fares.

skills

Gain Transferrable Skills

Whether you’re full-time or part-time, your role here will teach you skills for life.

discounts

Groceries & Food

Employee meal discounts at work along with discounts on groceries at major supermarkets.

wellness

Emotional Health Support

Supporting your mental and emotional wellbeing and coping with life events.

perks

Meals at Work

You can choose food from our restaurant menu on your break and can even try the latest promotions.

discounts

Discounted Gym Memberships

Stay fit and healthy with discounts on gym memberships.

perks

Financial Support

Guidance on managing your finances and how to save for long term goals.

discounts

Books & Entertainment

Access great discounts on PC and video games, magazines, books and music.

perks

Life Assurance

Providing a tax-free lump sum to your loved ones, helping reduce financial worries at a difficult time.

discounts

Fashion

Get discounts at hundreds of major high-street and online retailers.

wellness

Health Insurance

Free health insurance that covers you and your family.

discounts

Health & Beauty

From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers.

recognition

Employee of the month

Recognising you for living our values through the great work you do.

discounts

Utilities

Receive discounts at high-street and online homeware stores.

wellness

Values Heroes

We live by our values and we reward those who demonstrate their commitment to them.

recognition

Length of service

Your length of service doesn’t go unnoticed – we reward you with monetary benefits for long service.

wellness

Physical Health Support

Helping you make healthy lifestyle choices and address health issues.

recognition

Bonus Potential

Receive extra financial rewards for your hard work, in addition to your salary.

allowance

Premium Shift

If you work overnights, between the hours of midnight and 5am, you’ll earn extra pay.

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